comcast.net
My Account
Skip Navigation
Security Home
Get Protected
Get Smart
Get Help
Outreach
Our Policies
Glossary
More Comcast
Help
Security
Ask Comcast
Resources
Solutions to Common Problems and FAQs
Report a Security Threat or Scam
Comcast Postmaster Site
Contact Comcast Security
Comcast Security Community
Online Child Safety
Email/Spam
Microsoft Vista
Firewalls
Phishing
Viruses
General
Email/Spam:
How do I determine my blocked IP address?
Mail to Comcast is rejected and is returned with an error message containing the code BL001. What does this mean?
Mail to Comcast is rejected and is returned with an error message containing the code BL002. What does this mean?
Mail to Comcast is rejected and is returned with an error message containing the code BL003. What does this mean?
Mail to Comcast is rejected and is returned with an error message containing the code BL004. What does this mean?
Mail to Comcast is rejected and is returned with an error message containing the code BL006. What does this mean?
When I try to e-mail a Comcast.net address, I get a bounce-back message containing a 521 error message, which links to this page.
How do I enable spam filters?
How do I prevent spam?
How do I report spam to Comcast if I'm using an e-mail program such as Outlook Express or Netscape?
How do I restrict incoming e-mail to a specific list of senders?
How do I stop messenger service pop-up windows?
How does a spammer get my e-mail address?
I have enabled a Screened Mail folder, but it is not appearing in my
Webmail
folder list. Why?
What can I do if I accidentally report a message as spam?
What can I do if I keep receiving an error message when I try to send e-mail?
What does the Report As Spam button in
Webmail
do?
What is Comcast doing about spam?
What is spyware and how do I remove it?
What is the security code and how does it protect me?
Why can't I view the Security Code on the Change Password page in My Account?
Why do I get e-mail that isn't addressed to me?
Need Help with McAfee Security Suite?
Chat with a McAfee rep
/ Need Help with other Security issues?
Chat with a Comcast rep