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The Comcast Legal Response Center is the company's point of contact for assisting Law Enforcement Agencies and parties to civil litigation with legal requests and emergency release of subscriber information for Comcast High Speed Internet, Comcast Digital Voice, Comcast Digital Phone, and Comcast Cable television. Comcast processes all requests in strict compliance with applicable laws, regulations, policies, and terms of service.
Comcast High Speed Internet
650 Centerton Road
Moorestown, NJ 08057
Normal business hours (M-F, 8:30 am to 5:00 pm EST)
856-317-7272 Option 1
Law Enforcement Fax (24 hour operation)
856-317-7319
Comcast Digital Voice, Comcast Digital Phone, and Comcast Cable Television
5800 S Quebec Street
Greenwood Village, CO 80111
Normal business hours (M-F, 8:00 am to 5:00 pm MST)
800-871-6298
Law Enforcement Fax (24 hour operation)
720-267-2794
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.
Normal business hours (M-F, 9:00 am to 11:30 pm EST
S-S, 10:30 am to 6:30 pm EST)
888-565-4329
How to report a security issue