How to contact the Comcast Legal Response Center:
The Comcast Legal Response Center is the company's point of contact for assisting Law Enforcement Agencies and parties to civil litigation with legal requests and emergency release of subscriber information for Comcast High Speed Internet, Comcast Digital Voice, and Comcast Cable television. Comcast processes all requests in strict compliance with applicable laws, regulations, policies, and terms of service.
Comcast Legal Response Center
650 Centerton Road
Moorestown, NJ 08057
Normal business hours (M-F, 8:30 am to 5:00 pm EST)
866-947-8572
Law Enforcement Fax (24 hour operation)
866-947-5587
*After Hours Emergency
: If you are a law enforcement agent seeking immediate assistance due to imminent loss of life or serious bodily injury, please contact the Comcast Security Response Center (24x7) 877-249-7306
How can I obtain my phone records?
How can I report annoyance or harassment calls?
How to contact the Comcast Customer Security Assurance Department:
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.
Normal business hours (M-F, 9:00 am to 11:30 pm EST
S-S, 10:30 am to 6:30 pm EST)
888-565-4329
How to report a security issue