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What are Comcast's Mail Delivery Error Codes?

Mail to Comcast is rejected and is returned with an error message. What does this mean? With more than 10 million high-speed Internet customers, Comcast takes its responsibility to combat spam very seriously. Comcast is aware that a careful balance is required to effectively reduce spam while also protecting Internet users' online experiences. If you've received a 550 non-deliverable notification from Comcast, it will contain a block code and a link to one of the below FAQs which details the reason for the blocked connection and how to remediate the condition.


Comcast Error Codes
Error Code Returned For more information..
BL001http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18625
BL002http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18626
BL003http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627
BL004http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18628
BL005http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18911
BL006http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18850
BL007http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy19051
BL008http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy19052
BL009http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy19053
BL0010http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy19054
RL001http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy19161




Non-Specific Error Codes
Error Code Returned Explanation
421 - [Too many sessions opened]Comcast allows 10 simultaneous connections. This error results when that limit is exceeded.
421 - [Reverse DNS failure : Try again later]Comcast requires all sending IP addresses have a valid rDNS. This error results when the lookup failed. This error should be treated as a temp- fail and can be retried.
421 - [Try again later]This error results for several reasons. This error should be treated as a temp-fail and can be retried.
452 - [Too many emails sent on this session]Comcast allows 1000 emails per session. This error results when that limit is exceeded.
452 - [Too many recipients for message]Comcast allows 1000 recipients per message. This error results when that limit is exceeded.
550 - [Not our customer]This error results when a message is sent to a non- existent Comcast customer. These errors should be treated as an "unsubscribe" by the sender, if a bulk mailer.
550 - [Invalid sender domain]Comcast requires that all sending IPs have a valid A or MX record. This error results when neither record can be found.
550 - [<$(_toemail)> Account not available]This error results when a message is sent to a Comcast account that is currently not available.
552 - [Message size exceeded]Comcast allows messages of 15MB or smaller. This error results when that limit is exceeded.
554 - [Comcast requires that all mail servers must have a PTR record with a valid Reverse DNS entry. Currently your mail server does not fill that requirement. For more information, refer to: http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784]Comcast requires all sending IP addresses have a valid rDNS. This error results when no entry is found. http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784